Building Psychological Safety at Work

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. In this video, Edmondson describes the necessary conditions to create psychologically safe workplaces.

For reflection alone or together:

Edmonson defines psychological safety as “the belief that it is absolutely okay to speak up with ideas, questions, concerns, or mistakes.” Teams with this kind of openness are characterized by: framing the work as a learning problem, acknowledging infallibility, and modeling curiosity.

How much does that characterize your workplace?

How much does that characterize your team?